Warranty

Hexoskin hardware device

Hexoskin warrants the Hexoskin hardware device against defects in materials and workmanship under normal use during a “Warranty Period” of one year from the date of retail purchase by the original end-user/purchaser. If a hardware defect arises and a valid claim is received within the Warranty Period, at its option, Hexoskin will either:

  1. repair the hardware defect at no charge;
  2. exchange the product with a product that is new or refurbished that is equivalent to new;
  3. refund the purchase price of the product. (See our Return Policy.)

 

Hexoskin garment

The Hexoskin garment is under warrantee during 14 days after delivery.

(See our Return Policy.)

 

To make a warranty claim, please fill out the Contact Us form.

For technical support, please click here.