Quick Start

Welcome on a new start with Hexoskin!

We hope you will enjoy using the Hexoskin products as much as we enjoyed creating them. See below for some basic information to get you started.

It is important to follow each step before attempting to record data.

For more information, please take a look at our Support Center.

In the box

If you ordered a kit, you should have received the following:

A Hexoskin shirt
A Hexoskin device
A USB cable
An elastic band (for women), or two (for men).

Charging

Your Hexoskin device should have shipped partially charged. You should cCharge your Hexoskin device for 2 hours before using it.

To do this, use the enclosed USB cable included to connect the device directly to your computer (avoid using a USB hub).

The orange led will blink while the device charges. You will know that charging is over when the led turns solid orange.

Syncing your data to your Online Dashboard

Download the desktop application HxServices for MacOS or Windows 7/8
Install and launch HxServices on your computer
Sign in with your Hexoskin account. If you don't have an account, create a new account online and come back to HxServices when your account is created to sign in. This account will allow you to log in the Hexoskin apps and HxServices.
Plug your Hexoskin device into your computer using the supplied USB cable
Use the USB cable (provided in the box) to plug your Hexoskin device into your computer. You should see your device serial number appear in the top window.
On the top right of the app, click on ASSIGN. You can assign yourself or a user to an Hexoskin device by dragging the name of the user to the device serial number. The name of the user or athlete will appear under the serial number of the device once the assignation is complete. Once you are finished, click on the blue button with the two reversed white arrows to come back to the menu.
Your data should start to sync automatically
As soon as sync is finished, your data is available for your review on your online dashboard.

Hexoskin app & account

While your device is charging, we recommend that you download the Hexoskin app to your iOS or Android device, smartphone or tablet. If you had already downloaded it previously, make sure that you have the latest update.

Once downloaded, launch the app and click on "Log In". If you haven't created an account yet, you can click on "Register" and follow the steps in the app. Make sure to enter your profile information (height, weight, etc.) so that Hexoskin can calculate your data correctly. You can always change this information in your profile.

How to use the Hexoskin Smart Shirt

Turn the shirt inside out and lightly moisten the three gray electrodes with water, gel, or cream. This will ensure a good signal for recording.
For a better signal acquisition, use the elastic band(s) included. One should be around the abdomen level (men and women) and the other one on the thorax level (men only).
Turn the shirt right-side out and put it on carefully. Be careful to not stretch it too hard. Prevent wrinkles to ensure that the fabric has a good contact with the skin. See the online instruction videos for a few tips on wearing and removing the Hexoskin Smart Shirts.
Connect the Hexoskin device to the shirt connector. Put the Hexoskin device horizontally into the shirt pocket with the wire upward and the light outward.

You're now all set to use your Hexoskin. Plugging your shirt into your Hexoskin device automatically turns it on and starts recording your data, as shown by the middle orange led being continuously lit. As soon as you unplug your shirt, data stops recording and the device automatically shuts down after 60 seconds.

Care Instructions

Don't forget to disconnect your Hexoskin device before washing your Hexoskin Shirt! The Hexoskin Smart Shirt is washable, but the device is not waterproof. As a reminder, try to connect your device to your computer to sync your data and recharge your battery every time you remove your Hexoskin.

As with any garment, the Hexoskin Smart Shirt requires some care.

Before washing, remove the Hexoskin device and put the wire connector back into the zipped pocket to protect it
Use the Delicate cycle with cold water
Hang to dry. The Hexoskin shirt does not go in the dryer
Avoid twisting the fabric. This could damage the textile sensors.

Bluetooth pairing

Follow the instructions displayed in the app to pair your Hexoskin device with your phone.

Or view these video tutorials for Android - iOS

First, make sure that Bluetooth is enabled on your phone.
Put your Hexoskin in pairing mode by holding the button until the blue led turns on
Tap on the Hexoskin device on your phone to confirm pairing
Wait a few seconds until both devices are steadily connected
You can now return to the app.

Viewing your data on your web dashboard

Log in https://my.hexoskin.com.
Look at your Reports, Activities, and Records by browsing in the top menu
Manage your Teams and Athletes
To change your profile, manage Athletes or give permissions to someone (coach or friends), select your name on the Right side of the top menu
If you wish to analyze either processed or raw data, select ''REPORTS'' in the top menu. Then select any record. You should see your record automatically processed. You can select ''Raw data'' for deeper analysis. All the data is downloadable in many formats when you select the hamburger menu on the right.