Privacy Policy

Carré Technologies is aware that Hexoskin records personal information about your activities and your body metrics. It is a priority for us to keep your information confidential and that you understand how your information may be stored and used to provide you services and to improve our wearable body metrics technology.

Information about web usage and personal contact

Carré Technologies Inc. collects personal information on its website only when you fill in the request for information form, when you log into your account or when you contact them by email. If you wish to receive publications from Carré Technologies, please consult the contact section and fill in the subscription form for the mailing list. A person who subscribes to the mailing list can, at any time upon receipt of a publication from Carré Technologies, unsubscribe from this list.

Collection and use of information acquired using Hexoskin

Carré Technologies Inc. collects information from your Hexoskin only when it is connected to our servers via a synchronization application. Synchronization applications can be hosted on a mobile device, a personal computer or another computing device.

What Kind of Personal Information is collected

When you use Hexoskin services with your personal account, we may record the following information:

  • email address and password (Registration Information),
  • name, billing address, shipping address (Billing Information),
  • birth date, gender, height, weight, affiliation (Profile Information),
  • data sharing permissions with other accounts (Social Information),
  • body metrics such as cardiac activity, breathing activity, movement activity, and information and statistics based on these measurements (Activity Information).

How we use your Personal Information

Carré Technologies may use your personal information to:

  • Provide you services,
  • Improve our services and algorithms,
  • Send you updates and information concerning your usage of the Services,
  • Research and data analysis.

Research and Data Analysis

Carré Technologies may share anonymously: Profile Information, Social Information, and Activity Information with researchers and partners to conduct further research on health, wellness and fitness. Before we share raw or aggregate data, it is de-identified to make sure you cannot be identified personally.

Surveys

Carré Technologies may use your personal information to contact you for surveys in order to follow the evolution of your health, wellness, and fitness, and better serve you.

Billing Information

If you order services from hexoskin.com, carretechnologies.com or another affiliated sites you will have to provide us with billing information pertaining to your order.

Other Uses of Personal Information

Carré Technologies will not use your personal information for purposes other than those described in the present policy without having obtained your prior consent.

Carré Technologies, however, reserves the right to disclose the information regarding its users in the following situations: To conform to a law or regulation, to ensure its defense in the event of legal action or to protect its rights or those of the users of its site.

Your Right to Delete Your Data

If you would like to cancel your account, you may do so by emailing our technical support. When you request cancellation of your account, your personally identifiable information will be deleted, including your name and email address. Archival copies of your account information that exist within our back-up system will be deleted in accordance with our normal back-up expiration schedule.

Following cancellation or termination of your account, we may continue to utilize de-identified and anonymized historical data associated with your use of Hexoskin Products.

Children

Hexoskin Products and Services are intended for adults. Users under the age of 18 are not permitted to use our Products and Services or register for and/or use Hexoskin Services without the consent of a parent or legal guardian.

Account Requirements

To create an account and to register and use the Application and Services, you must be 18 years or older and provide a valid email address and any other information requested to complete the signup process.

Data Security

We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your data and to protect your accounts and our systems from unauthorized access.

However, no Internet transmission, telephone call, or regular mail, can be guaranteed to be fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us using these means of communication.

When you register for the Service, we require a password from you for your privacy and security. This password is encrypted when transmitted and stored on our systems. You are responsible for choosing a secure password and keeping it confidential.

It is important to understand that these precautions apply only to our services and systems. We exercise no control over how your information is transmitted, stored, maintained or used by third parties or on third-party services.

Statistical Data

Each time you visit our websites or server, Carré Technologies may collect some anonymous information, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server’s IP address.

We collect this information for statistical purposes to find out how our websites are used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. We may use this information to evaluate and improve our website and online services performance.

HIPAA

You hereby agree that any information relating to the Services is considered to be non-confidential. If particular pages on our Site or Application permit the submission of communications, once made, those communications are open to public review. If you include private, personal data or medical information or discuss medical information on the Site or Application by your own choice, then that material and those communications are not deemed to be in violation of Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). You recognize and acknowledge that any communication of confidential information made by you on the Site or Application relieves Hexoskin of any liability under the Federal HIPAA statutes to the extent such statute applies. You further acknowledge and understand that Hexoskin is not a health plan, health care provider, or health care clearinghouse as those terms are defined in HIPAA.

Collection and use of personal information on our website and mailing list

Carré Technologies collects information only when you fill in the request for information form or when you contact them by email.  If you wish to receive publications from Carré Technologies, please consult the Contact section and fill in the subscription form for the mailing list.

A person who subscribes to the mailing list can, at any time upon receipt of a publication from Carré Technologies, unsubscribe from this list.

Carré Technologies may use your personal information to contact you for surveys in order to follow the evolution of your Hexoskin product and better serve you.

If you order services from carretechnologies.com or hexoskin.com you will have to provide us with billing information pertaining to your order.

Carré Technologies will not use your personal information for purposes other than those described in the present confidentiality statement without having obtained your prior consent.

Carré Technologies however, reserves the right to disclose the information regarding the users of its Hexoskin Web site in the following situations: To conform to a law or regulation, to ensure its defense in the event of legal action or to protect its rights or those of the users of its site.

External links

The Web site of Hexoskin contains links to external Web sites for which it does not manage the content. The external links present on this Web site shall not be considered as recommendations and are placed on the site for informational purposes only.  Carré Technologies is not responsible for the information contained outside its own Web site and cannot offer a guarantee as to the accuracy of this information. The present confidentiality statement does not apply to these sites.

“Cookies”

Carré Technologies reserves the right to use cookies on its site. If you do not want to allow Carré Technologies to use cookies when you consult this site, it is possible to deactivate the cookies function on most browsers.

NOTIFICATION OF CHANGES

The Effective Date of this Privacy Policy is set forth below. Please make special note of the Effective Date of this Privacy Policy. We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new services or change existing ones. If we make any material changes to our Privacy Policy or how we handle your personal information or how we keep your purchases anonymous, you will know because the Effective Date of the Privacy Policy will change. If we are going to use any personal information in a manner that is materially different from that stated in our Privacy Policy at the time we collected such information, we will give you a reasonable opportunity to consent to the change. If you do not consent, your personal information will be used as agreed to under the terms of the privacy policy in effect at the time we obtained that information but you may not be able to use our Site or Services in the future. By using our Site or Services after the Effective Date, you are deemed to consent to our then-current privacy policy. We will use information previously obtained in accordance with the privacy policy in effect when the information was obtained from you.

IMPORTANT DISCLOSURES AND PRACTICES

Note about International Users. Our services are located in Canada. If you are using the site from outside the Canada, you should be aware that your information collected on this site may be stored and processed in Canada or any other country in which Carré Technologies, or its affiliates, subsidiaries or agents maintain facilities, including hosting services or servers, and by providing your information to this site, you are consenting to the transfer of your information outside of your country in accordance with this Privacy Policy and our Terms of Use. You are also consenting to the application of Canadian law in all matters concerning this site.

Other Terms and Conditions

Your usage of Hexoskin Products and Services is subject to the Terms of Use.

DISPUTES

If you choose to use our services, any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the laws in the province of Quebec, Canada.

Contact us if you have questions or suggestions

Please send your questions, comments or suggestions to the following address: info@hexoskin.com.

Effective Date: June 1st, 2011
This version: April 20th, 2016

Headquarters Address

Hexoskin (Carré Technologies Inc.)
5800, rue Saint-Denis, suite 402A
Montreal (Quebec)
CANADA
H2S 3L5